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(1) According to Regulation (EU) No. 524/2013 of the European Parliament and Council, 3DQR is obliged to provide information about the European Commission’s online consumer dispute resolution service. This can be reached with this link: https://ec.europa.eu/consumers/odr/. Further information is available there. 3DQR is available at the e-mail address given in the website imprint for initial questions about possible dispute resolution.
(2) 3DQR also points out that 3DQR has no obligation under the Consumer Dispute Settlement Act to participate in dispute settlement proceedings before consumer arbitration boards and that such an obligation has not been assumed voluntarily.